Frequently Asked Questions

How much does your chiropractic & nutritional services cost?

Every case is different. We would need to find out what needs to be done before giving an exact number. If you would like to set up a no-charge, private consultation, please feel free to contact our office by phone at 770-427-7387 or by email at frontdesk@drjoe.com. If you would like to bring a family member or friend with you, that consultation would also be no charge. Please fill out the Health History Form (https://drjoe.com/storage/2018/05/05-05-18-RMF-HWC-Form-1e-Autofill-1-1.pdf) and Food Intake Form/Symptom Survey (https://drjoe.com/storage/2018/06/new-diet-diary-and-symptom-survey-for-website.pdf) before coming in. You can email them to frontdesk@drjoe.com before your visit, or you can print them out and bring them in.

In most cases, the maximum out-of-pocket cost would be $375 for the first visit. This price includes a comprehensive exam, X-rays, and first adjustment. If we feel that we might be able to help you, fees and a treatment schedule will be discussed on your follow-up visit. Treatment in our office is covered by most insurance, and we do the billing for you. If you do not have insurance, we have affordable cash plans and financing available with Care Credit.

If it is not practical for you to come to see us personally, or if you just want to talk about nutrition, you can set up a nutritional consultation. Print and fill out our Food Intake Form and Symptom Survey (https://drjoe.com/storage/2018/06/new-diet-diary-and-symptom-survey-for-website.pdf). You can then scan and email the completed form with your contact information so that we can set up a phone or web conference consultation. The cost for the consultation is $150. If you decide to order any suggested supplements, that would be an additional charge.

We look forward to helping you obtain and maintain good health.

What insurance do you accept?

We will work with all insurance companies. Our goal is to provide an outlet to obtain optimal health for everyone. We are in-network with United Healthcare and Medicare. If you have any other insurance, we will bill under your out-of-network benefits when possible. We also have affordable cash plans and financing available with Care Credit.

Do you accept Medicare?

Yes. We work with Medicare and would be thrilled to help you get well and stay well.

I was in a car accident. Should I come in?

Yes! The sooner, the better. If the car was damaged, you were damaged. You may be entitled to compensation for related medical expenses, lost wages, household facilities, and other damages after an accident-related injury. If you do not have a personal injury attorney, we can refer you to one.

What is worker’s compensation?

Worker’s compensation is a type of insurance that can cover lost salaries and medical expenses for staff injured at work.

How can I book an appointment?

You can reach us by phone at 770-427-7387 during normal office hours.

You can reach us by email at frontdesk@drjoe.com.

You can schedule your first appointment online (https://drjoe.com/contact-health-plus-wellness-center/).

__________ is hurting. What should I do?

If it is an emergency, call 911. If it is not an emergency, you can call our office at 770-427-7387.

Can I change my product order?

If the order has not shipped, we can definitely make changes. Call us at 770-427-7387 option 5 or email us at marketing@drjoe.com.

Can I pay by check?

You can pay by check, certified money order, or e-check. All orders made by check/e-check will be placed on hold until it has cleared. Once we receive confirmation from the bank that the payment was cleared, your order will be fulfilled. This process usually takes up to 14 business days.

Can I order products by phone?

Yes! Call 770-427-7387 option 5 to order any of Dr. Joe’s products. If you want to order Standard Process products, dial extension 105 to speak with Kayla in the Marietta office.

When will I receive my product order?

All orders are shipped USPS Priority Mail. Expect to receive your order in 2-3 business days.

Does collagen really help my bones?

Collagen, like all proteins, is made up of amino acids. When you eat anything with protein, your stomach and pancreas break down the proteins into amino acids. Amino acids are then absorbed or sent to the parts of the body that need them. As we age, we do not digest proteins as well, and we have trouble creating new proteins in the body. Taking Dr. Joe’s Enzyme Support (https://drjoe.com/product/dr-joes-enzyme-support/) every time you have a cooked meal may help break down those proteins. If you have acid reflux, you will need to get that resolved as it affects how you digest proteins; check out this article (https://drjoe.com/hiatal-hernia-indigestion-heartburn-acid-reflux-and-gerd/) about a common cause of digestive issues.

You probably do not need a collagen supplement; you need to be sure your digestive system is working properly.

Can I return the items I purchased?

All book, CD, and DVD sales are final. We will issue refunds for opened supplements returns initiated within 7 days of receipt. We will issue refunds for unopened items returns initiated within 30 days of purchase. We must receive the item(s) before a refund will be issued. You are responsible to return shipping. The original shipping fee will not be refunded.

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